Australia Emergency Number
In events of emergency, dial 000. This number is free to dial from all landlines and mobile phones in Australia. 000 will give you access to services such as the police, the fire brigade and the ambulance. Call 000 only in life-threatening situations such as crimes in progress and grave natural disasters. Do not use this number for jokes and for non emergency events such as when you're locked out, when you need directions or when you get a cold.
Hopefully you won't ever have to call 000, but if you do, what can you expect? Well, firstly it is very important to try and stay calm because you will need to talk clearly, listen carefully and give any information requested. Things the operator will probably need to know include your exact location and the emergency service/s needed.
After answering questions from the operator, help should arrive relatively quickly and you will need to wait patiently for it to arrive. While waiting, you should try to stay calm and you should not attempt anything that may put anyone, including yourself in danger. When the emergency crew arrives it is best to leave them to work because they are well trained professionals.
Reporting non-emergency crimes
When non-emergency crimes happen, e.g. theft. It is advised to report to the police station nearby or you can dial the police helpline of your state. If you live in NSW, ACT, NT, SA, WA and Tasmania, you can call 131 444. Otherwise, report to the local police station if you live in any other states such as in Victoria and Queensland.
State Emergency Services (SES)
This service is available in all states across Australia. They are there to provide assistance to the police, the fire brigade and the ambulance during times where rescue and search teams are required. They are also there during times of mass casualties and natural disasters such as bushfires, floods and storms. They can be reached on 132 500 nationwide regardless of your location in Australia.
In Australia, the emergency phone number is 000. It is a free call from any phone in Australia, including mobile phones.
Only call this number in case of a life threatening situation. The emergency services that are available are the police, fire brigade or ambulance service. Do not call 000 if it is not an emergency.
When you call the operator will first be asked what services you require, the police, fire brigade, or ambulance. You need to stay calm and answer all questions clearly and correctly. It is important you know the address of location of the emergency and take note of the local landmarks nearby (such as bridges, statues, etc.).
Whilst waiting for professional help to arrive at the scene, do not do anything that will put you or anyone else’s life in danger. Help will arrive very quickly, and it is best to leave these critical situations to the trained professionals.
Reporting a crime
If it is not an emergency and you need police assistance, whether reporting a crime against you or reporting a crime which is in progress, go to the nearest police station, or contact your local Police Assistance Line in your state.
In the ACT, NSW, Tasmania, Northern Territory, South Australia and Western Australia, you can contact the police on the Police Assistance Line on 131 444. Do not call this number if you live in Victoria or Queensland. You will have to contact your local police station.
State Emergency Services (SES)
The state emergency service (or commonly known as the SES) is an organization that assists police, fire brigade and the ambulance services in the event of emergencies such as evacuations, search and rescue and natural disasters, severe floods, storms, bushfires etc.
If you require emergency assistance from the SES, you can call 132 500, anywhere and anytime in Australia.